Job Title

Program Specialist I

Agency

Texas A&M Engineering

Department

Computer Science & Engineering

Proposed Minimum Salary

Commensurate

Job Location

College Station, Texas

Job Type

Staff

Job Description

Why work for Texas A&M Engineering?

Who we are

Texas A&M Engineering is a large employer in the great and growing cities of Bryan/College Station, offering thousands of career opportunities in a wide variety of fields. We are deeply committed to recruiting and retaining a talented workforce that embraces our core values of respect, excellence, leadership, loyalty, integrity, and service. Texas A&M Engineering offers competitive salaries, full benefits, an extensive support network, and above all, an enriching and highly collaborative working community that is deeply passionate about our vision for higher education, research, and public service.

Job Description

Purpose:

The Program Specialist I, under the direction of Department Administrator II, is responsible for overseeing the day-to-day operations of the Department of Computer Science and Engineering Graduate Advising Office. This includes providing quality customer service to internal and external customers (current and prospective students, parents, visitors, faculty, and staff).

Responsibilities:

Communications/Customer Service:

• Oversees the daily administrative operations of the graduate advising office.

• Serves as the primary contact between the front desk and the graduate advising team.

• Greets visitors and assists with appointment scheduling, directions, and general guidance. Collaborates and maintains successful working partnerships with faculty, graduate advisors, and specialty support programs.

• Respond to inquiries regarding program policies and procedures and provide relevant materials.

Administrative:

• Provide administrative support to various department committees, which includes scheduling, note-taking, and following up on action items.

• Maintains department external mailing lists; maintains prospective graduate student folders and schedules.

• Reserves conference rooms as needed. Orders office supplies and maintains inventory for the Graduate Advising Office.

Event Management:

• Will plan and oversee the departmental graduate graduation reception, graduate town halls, and additional events as needed.

  Graduate Admissions:

• Assists Program Specialist for Graduate Admissions during heavy admission periods of the year with responding appropriately to email questions.

• Verifies and updates records as needed to respond accurately and timely.

Policies and Procedures:

• Ensures adherence to department, college, and university policies and procedures regarding FERPA and other rules.

Supervision:

• Hires, trains, and supervises student workers as needed.

What we need:

• Bachelor’s degree in applicable field or equivalent combination of education and experience.

• No experience required.

Knowledge, Skills and Abilities:

• Knowledge of word processing and spreadsheet applications.

• Ability to multitask and work cooperatively with others.

• Excellent verbal and written communication skills.

• Strong interpersonal, organizational, and customer service skills.

• Maintains attention to detail and utilizes sound judgment.

Work Location:

• Main Campus – College Station, TX.

About Computer Science and Engineering

Computer Science and Engineering at Texas A&M's mission is to develop the human and intellectual resources needed to meet the future technological challenges in the field of computing. This includes developing computer scientists and computer engineers for positions of leadership in industry, government and academia.

Texas A&M Engineering provides an outstanding benefits package including but not limited to:

• Competitive health benefits.

• Generous paid vacation, sick time, and holidays.

• Vision, Dental, Life, and Long-Term Disability insurance options.

• Teachers Retirement System of Texas (TRS), a defined benefit retirement plan with 8% employer contribution.

• Additional Voluntary Retirement Programs: Tax Deferred Account 403(b) and a Deferred Compensation Program 457(b).

• Flexible spending account options for medical and childcare expenses

• Robust free training access through LinkedIn Learning plus professional development opportunities.

• Tuition assistance https://engineering.tamu.edu/information/esac/staff-development/staff-development-opportunities.html

• Wellness program release time offered to employees to promote work/life balance.

Helpful Applicant Information

Required Materials for Application:

• Resume/CV

• Three work references with their contact information; at least one reference should be from a supervisor/former supervisor.

• Letter of interest

Compensation Philosophy:

• Recruit and retain high-performing workforce through competitive compensation and career development including career pathing, coaching and skills development.

• Offer total rewards, flexible benefits, professional development, performance recognition and work-life balance.

• Ensure resources are readily available and utilized to attract and retain the highest quality researchers, faculty, and staff.

Employment Eligibility Verification

• If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in delay of start date.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer.

At Texas A&M Engineering, our employees are meeting new challenges every day. Through partnerships with industries, communities and academic institutions, the Texas A&M College of Engineering and the Texas A&M Engineering Experiment Station (TEES) work to enrich the lives of residents of the State of Texas, the United States and the World. Texas A&M Engineering staff and faculty members strive to uphold the university's core values of Respect, Excellence, Leadership, Loyalty, Integrity and Selfless Service while working to fulfill the program’s efforts to transform engineering education.

• About Texas A&M Engineering Experiment Station (TEES) (https://tees.tamu.edu/about/why-tees/index.html)

• About Texas A&M University College of Engineering

• Benefits (https://tees.tamu.edu/engr-hr/resources/employee-tools/benefits-retirement/index.html)

• Visit Bryan

• Visit College Station (http://visit.cstx.gov/)

• Workplace Notices

• Contact Us (https://tees.tamu.edu/personnel/contact/)