Job Title:

Technical Product Owner

Job Description

Most critical:

Creation of user stories which a primary part of the position. Work with the product manager and priorities and to ensure user story definition is accurate.

• Seek direct end user feedback to identify and define product requirements and enhancements. Synthesize the information into clear recommendations to support the development of innovative and user-centered solutions

• Work with broader internal teams to gather specific project requirements and implement them using the agile development methodologies

• Participate in the agile ceremonies and help constantly raise the bar of the team

• Relentlessly put customer and Frontline needs first by providing Always On systems

• Proficient in Jira

• Provide clear direction to engineers

• Lead and assist with development, testing, migrations, production cutovers and application onboarding

• Support industry standards, regulatory compliance, and customer business requirements

• Stay current with industry trends and how they might impact tools, training, and support of existing and potential customers

• Works cross-functionally with business teams to help resolve pain points and reduce manual work

• Continuously improve the product features and performance

Minimum Requirements

• Bachelor's degree in Computer Science or related field

• Minimum 4 years of Technical Product Owner Experience or equivalent

• Able to create Swagger diagrams to describe API requirements

• Able to translate frontline experiences into technical requirements

• Solid knowledge of middle layer and back-end system integration

• Experience and knowledge working with frontline users and platforms

• Ability to translate high technical solutions/problems to audiences at varying technical levels.

• Strong ability to prepare and present technical documentation

• Experience working with API/UI preferred

• Experience working with teams that support frontline experiences

• Experience working with teams that work directly with business partners

• Experience working with commerce/selling experience preferred

#ConcentrixCatalyst

Location:

USA, KS, Work-at-Home

Language Requirements:

Time Type:

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

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Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.

For more information regarding your EEO rights as an applicant, please visit the following websites:

•English (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf)

•Spanish (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRightsSp6.12.pdf)

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