DO YOU EXCEL AT PROVIDING SUPERIOR CUSTOMER EXPERIENCES?

ARE YOU GUIDED BY VISION TO INSPIRE THE CREATIVE WHILE SUPPORTING YOUR CUSTOMERS?

We are looking for someone to provide an exceptional customer experience at the new Hive Community Center in Parker, Colorado Part-Time (up to 25 hours per week)

Customer Experience Professional Parker, CO - Part-Time The work schedule is subject to variation based on the operational requirements of the business and may include evenings or weekends.

Who We Are The Hive Community Center is a one-of-a-kind space created for the community to come together to create, play, learn, and socialize; but most importantly, to have FUN! It is a creative space with all sorts of technology and tools to allow creatives and technology folks alike to have a space to create alongside one another while we supply the tools! There is a gaming room for those who want to practice their golf swing or those who want to game online. There is also audio/visual rooms for our local business community to create commercials or podcasts or space to incubate those budding business plans. A soda shop with lots of your favorite flavor add-ins and plenty of seating is a place to bring your friends together to catch up before your jewelry class or before you shop in the Makers Mart!

The PPCH mission is to build an inclusive and supportive community for the people we serve, and our goal is to maintain a culture of happiness, satisfaction, and personal growth - all while providing excellent services to our customers. We provide extensive training and hands-on learning opportunities, excellent benefits, and competitive pay for people passionate about making a difference in the lives of others. Learn more about PPCH and The Hive at: www.parkerpch.com

What You'll Do The Customer Experience Professional is responsible for providing an exceptional customer experience for each guest at The Hive Community Center. You will assist customers in all areas of The Hive, including the retail shop, the soda shop, and the gallery. You may provide some technical assistance to patrons who use the tools and technology provided in the makerspace and may support customers using the sports simulation space. You will work with employees and customers with intellectual or developmental disabilities. Some of your responsibilities are: Provide exceptional customer service to customers at The Hive Community Center Oversee all aspects of the soda shop operation and assist customers in all areas of The Hive by entering purchases into the point-of-sale system and taking cash or credit card payments for items purchased Monitor guest adherence to center rules, policies, procedures, and safety standards Assist with maintaining the cleanliness of the center and ensure all areas of The Hive are clean, stocked, and inviting May assist other employees to ensure all tools and technology available for use by the public are in good working order and much more

What You'll Need Required To successfully complete required PPCH training Exceptional customer service skills is required A calm and friendly demeanor is key Good verbal communication skills and effective listening skills, even when non-traditional communication is used To be dependable, trustworthy, self-motivated and able to work independently with little direct supervision To be able and available to work evenings and/or weekends Bonus Points Experience working in a fast-paced industry with heavy customer service focus, such as retail, food and beverage or similar is preferred Experience handling cash and using a point-of-sale (POS) system is a plus Experience supporting different events like catering, staffing events, is a plus A background or passion for working with the IDD (intellectually or developmentally disabled) population is a plus

Physical Requirements and Working Conditions Work is typically performed in an ind or setting that is accessible by members of the public. The noise level is usually moderate but may occasionally be loud. There may be frequent lifting, moving, and/or carrying of approximately 10 - 15 pounds.

You'll Get Hourly rate range of $16.41 - 18.87 Up to 25 hours per week Our part-time employees accrue sick time each pay period

NOTE: In order to be considered for this position, you must complete your profile and apply to this position through our career site at: www.parkerpch.com/careers so that you're entered into our ADP system. Parker Personal Care Homes, Inc. (PPCH) is an equal-opportunity employer dedicated to diversity, inclusivity, and wage equity.?We prohibit discrimination and harassment of any type regardless of any protected characteristic, including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.