Description

Do you thrive in a fast-paced environment where you can make a difference in people's lives and hold a valid certification in CMA, RMA, ABR-OE, CNA, or QMA? Are you passionate about providing exceptional customer service? If so, we have the perfect opportunity for you!

Schedule: Monday - Friday: 8am - 5pm EST

About the Role: (This position is onsite in person)

Robert Half's client on the south side of Indianapolis, IN is seeking a highly motivated and detail-oriented Patient Services Representative to join their team. In this role, you will be the first point of contact for patients, playing a vital role in ensuring a smooth and positive experience. You will triage patient calls, gather essential information, and assist the physician in delivering quality care.

Responsibilities:

• Triage patient calls: Using information provided by the physician, you will effectively screen and return patient calls, addressing their concerns and scheduling appointments as needed.

• Gather patient information: Review patients' charts and collect relevant medical history details for the physician.

• Patient education: Educate patients and their families on procedures, medications, and other healthcare matters according to established protocols.

• Documentation: Accurately document patient information and the care provided in their electronic medical record.

• Secure communication: Transmit medical information to authorized parties via secure email or fax, adhering to HIPAA regulations.

• Chart review: Ensure charts are complete and accurate before releasing them for patient visits, maintaining high standards for patient care.

  Requirements

• High school diploma or GED required.

• Must hold a valid certification in CMA, RMA, ABR-OE, CNA, or QMA.

• Minimum of 6 months' experience in a clinical (public health) setting.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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