AutoNation Toyota Arapahoe Imagine working in a professional position where you have the opportunity to make a positive impact on our employees, organization, and customers every day. AutoNation is looking for a SERVICE LOYALTY COORDINATOR to join our TOYOTA ARAPAHOE DEALERSHIP. Our Service Loyalty Coordinator position is a great way to get your foot in the door at the largest and most recognized Automotive Group in the US. Our Service Loyalty Coordinator position is the first step to a great career into our parts, sales and or service departments. Our position is designed for you to have immense exposure into our organization. Join the team that is transforming the retail automotive industry – and our team just continues to grow! Take a look at some of our benefits that are offered to all employees : Full benefits package including Paid Time Off, Sick Leave & 401K w/ Company match Full health, dental and vision coverage. Not only for you but your family as well. Company paid life and cancer insurance Monday - Friday schedule to enjoy your weekends off Employee discounts on vehicle purchases, parts, & service Professional development and advancement opportunities So much more! Position Overview The Service Loyalty Coordinator receives all incoming service calls, establishes relationships with the customers and schedules appointments for the Service Department. What are the day-to-day responsibilities? Ask the customer qualifying questions to uncover needs and directs calls appropriately Ensures that service consultants receive messages promptly Make service appointments if service consultants are unavailable, route appointment information to the appropriate service consultant Provide reporting to dealership management Collect retail charges from the customer in cash, check or authorized charge account Provide customers with the proper change and/or receipt Properly process and document charge purchases according to the policies established by the Controller Close all internal repair orders promptly and route to Billing Clerk for processing File accounting copies of repair orders and parts tickets, file hard copies of repair orders in customer service files What are the requirements for this job? High School Diploma or Equivalent One year certificate from college or technical school, or three to six months related experience and/or training, or or equivalent combination of education and experience Ability to read, write, add, subtract, divide and comprehend written instructions and information 6-12 months previous work experience (preferred) Demonstrated customer service skills Demonstrated communication and interpersonal skills Previous industry experience (preferred) BDC, Call Center, Sales, Entry Level, Incoming Calls, stevinson, Calls, Outgoing Calls, Appointments, Warranty, Kuni, Customer Service, Retail, E Commerce, Groove, larry h miller, Coordinator, Customer Relations, Automotive, Service Department, Foundation, BDC Representative, Telemarketing, CRM, Receptionist, Schomp, Business Development Coordinator, Sales Department, Sonic, Sales Appointments, Service Appointments, McDonald, Sales Force, CDK, Dealership, Team Lead, Phone Calling, Phone Calls, Setting Appointments, Emailing, Text, Video Chat, Video Chatting, Leads, Negotiation, Negotiations, Prospects, Bozarth, Cold Call, Cold Calling, Phil Long, Internet, Military, Communication, New Cars, Used Cars, Schomp, Network, Networking, Social Media, Deals, Close Deals, Agent, Sales Consultant, Guests, Entry Level, Entry Level Associate, Appointment Generation, Acura, Alfa Romeo, Audi, BW, Bentley, Buick, Cadillac, Chevy, Chevrolet, Chrysler, Dodge, Fiat, Ford, GM, GMC, Genesis, Honda, Hyundai, Infiniti, Jaguar, Jeep, JLR, KIA, Land Rover. Lexus, Lincoln, Lotus, Lucid Motors, Maserati, Mazda, MB, Mercedes Benz, Mercedes-Benz, MINI, Mitsubishi, Nissan, Polestar, Porsche, RAM, Rivian, Rolls Royce, Rolls-Royce, SAAB, Saturn, Scion, SMART, Subaru, Suzuki, Tesla, Volkswagen, Volkswagon, VW, Volvo, Daimler, chick fil a, Stellantis, Renault, Tata, Zhejiang Geely, ZGH, Company Overview AutoNation, a provider of personalized transportation services, is driven by innovation and transformation. As one of America's most admired companies, AutoNation delivers a peerless Customer experience recognized by data-driven consumer insight leaders, Reputation and J.D. Power. Through its bold leadership and brand affinity, the AutoNation Brand is synonymous with "DRVPNK" and "What Drives You, Drives Us." AutoNation has a singular focus on personalized transportation services that are easy, transparent, and Customer-centric. Benefits Click here to learn more about our Benefits. Join us as we pave the way to moving our company, our communities and our industry forward. Apply today at a location near you or wherever you dream the road will take you. AutoNation is an equal opportunity employer and a drug-free workplace.