The BAP Frontline team is looking for a Senior Software Engineer to build out our Scheduling copilot service. Automated scheduling is expected to schedule 2/3rds of field service work by 2025. We are looking for an engineer who is passionate about services development and being a techincal leader in a team. In this role you will have an opportunity to develop a new services stack integrating with cutting edge AI LLM systems and scheduling algorithms. You will deliver a new AI infused service to automate the schedules of thousands of Frontline workers. You will be responsible for implementing scalable services features using Kubernetes, .Net and Azure infrastructure, and integrate with Microsoft Dataverse to support a range of Dynamics and M365 products.

Our team's mission is to digitalize the frontline workforce by providing the # 1 AI-driven application portfolio to manage, schedule and perform their work.. Our existing portfolio includes Dynamics 365 Field Service, Remote Assist, and D365 Guides and we focus on delivering maximum product value to the growing market of frontline workers globally. And we believe that great things in software only happen within high-functioning, high-trust, high-fun team environments. Come join the team!

Responsibilities

Working with a team of Service engineers, you will be responsible for the development of major components in a scalable multi-tenant service architecture. You need to enjoy developing engineering best practices and mentoring other engineers. You will collaborate with project managers and other engineers to gather requirements and inform your service design. You will focus on code and infrastructure using C#, .Net, Kubernetes, SQL Server. You should be familiar with API design, microservice architecture and principals of scalable and supportable service design. Knowledge of Dataverse and Power Platform is a plus but not a requirement. You are comfortable having your code reviewed and reviewing the code of others. You know how to strike a balance between performance, quality, and speed of development. You are collaborative and can work effectively with engineers and PMs of all levels.

Qualifications

Bachelor's Degree in Computer Science, or related technical discipline AND 6+ years technical engineering experience with services engineering using languages and frameworks including but not limited to C#, .Net, Azure and Kubernetes.

Basic Qualification:

• 6+ years of experience with C#, Java and/or C+• Experience with services development, tools & frameworks such as: Kubernetes, Azure, AWS or Google Cloud.

• Experience with Dataverse and Power Platform is a plus

• Previous experience building, deploying and managing enterprise services at scale in production environments, demonstrating knowledge of creating scalable microservice based solutions.

• Ability to analyze requirements, break down complex problems, and design elegant solutions.

• Help to create a diverse and inclusive culture

• Self-motivated with a drive for reaching across teams and organizations to make progress collaboratively. 

Required Qualification:

1. Bachelors Degree in Computer Science or equivalent technical experence.

2. 4+ years of services development using C#, Java and/or C+Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .