Sr. Account Manager

LOCATION

COMPANY

JOB FIELD

JOB CONDITIONS

JOB ID

LOCATION

COMPANY

JOB FIELD

JOB CONDITIONS

JOB ID

Title: Sr. Account Manager

Location: Ataşehir

QUALIFICATIONS

• University degree, preferably in Chemical Engineering or Chemistry

• Excellent command of English and Turkish

• Minimum 7 years of experience, preferably in the printing and packaging market

• Good level of knowledge on SAP and MS Office applications

• Able to effectively communicate with internal and external stakeholders.

JOB DESCRIPTION

Regional sales manager

• Takes ownership for and coordinates all steps of the sales process in his/her region and at his/her customers (incl. pricing, logistics, order management, etc.)

• Follows agreed sales processes.

Customer relationship and projects

• Builds and manages customer relationship at the customer site and at corporate / central functions, where needed.

• Builds up and develops relationship to all important decision makers, maintains regular contact with them.

• Manages internal and external relationships involving stakeholders and influential bodies (contact matrix).

• Responsible for development, update, and implementation of overall customer concept (incl. strategy, goals, projects, and measures)

• Generates and maintains long term customer loyalty.

• Key contact to the customer, involves interfaces as BASF as needed and coordinates BASF’s response and actions.

• Collects, documents, and shares all customer site specific information and know how (i.e., market information, competitors, chemical demand)

Projects

• Drives technical projects at the customer.

• Participates in innovation process by supporting specific innovation projects with focus on new growth opportunities, profitability improvement and competitive advantage.

Market intelligence

• Continuously monitors competitive activities at customers and in the market and shares this information with the BASF organization.

• Writes customer contact reports in a timely manner and shares the information by saving them in the appropriate document.

Business monitoring, reporting and forecasting

• Prepares a short monthly report on business development and status of target achievement for Resins and Additives management.

Strategy, operational targets, growth, and profitability

• Manages the local business in accordance with strategic and operational goals.

• Proposes and implements measures in case of deviation from targets.

• Identifies (growth) projects to deliver profitable sales growth.

• Bears commercial responsibility for realizing maximum customer profitability and sales targets at his accounts (e.g., pricing measures) as agreed in operational plan.

Quality Management

• Regularly uses the Customer Satisfaction Questionnaire to collect market input to enable EDJ to monitor and thus permanently improve customer satisfaction.

A unique total offer: you@BASF

At BASF you get more than just compensation. Our total offer includes a wide range of elements you need to be your best in every stage of your life. That’s what we call you@BASF. Click here to learn more.

Auniquetotal offer: you@BASF

At BASF you get more than just compensation. Our total offer includes a wide range of elements you need to be your best in every stage of your life. That’s what we call you@BASF. Click here to learn more.

We aim to form the best team by bringing together people with unique backgrounds, experiences and points of view. Our differences make us stronger and more vibrant. And an open, creative and supportive work environment inspires us to achieve exceptional results.

About BASF

Find out what BASF has to offer as an employer and why you should join our team.

Your application

Here you find anything you need to know about your application and the application process.

Contact us

You have questions about your application or on how to apply in Europe? The BASF Talent Acquisition Europe team is glad to assist you.

Please note that we do not return paper applications including folders. Please submit copies only and no original documents.

Atasehir, 34, TR

BASF Tuerk Kimya Sanayi ve Ticaret Ltd. Sti.

Marketing & Sales

Permanent

101024

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